Business Digest 12072022
On BU$I₦£$$ DIG£$T this morning, July 12, 2022
BEWARE OF ARTISANS AND TECHNICANS Part-2
Many have had their fair share of unpleasant experiences with Artisans and Technicians, but of course they are few good ones. One of my Egbons said yesterday that “90% of them don’t deserve patronage,” while another elder brother said, “if not for the necessity of their services they are better kept at bay.”
Let me state at this juncture that, all the Artisans and Technicians even those that have disappointed me and begging to come back and those I am still patronising are reading this post and I will make reference to their bad and good services.
At a point I took for granted that that is how they were groomed or mentored by their masters and it follows that they will do likewise. But then, how do you explain when you keep making the same complaint and the person refuses to change?
Let me start with the Plumber. This is the plumber that laid the pipes for my house when it was being built, he has the institutional memory of how he laid the pipes. He was brought by the Engineer who has been using him so he did a good job.
4 years after moving into a brand new house, water from the overhead tank will just vanish within 30mins, I mean an overhead tank of 4000 litres.
I called him for an assessment and his first response was, it will be difficult to trace the leakage, that I shouldn’t worry, he will send estimate to re-pipe the whole house again and make it surface piping. I declined and I was upset. Mind you, he is an elderly man ooo. He kept on calling for days. Long story cut short, I forgot about this piping issue for years we kept fetching water from a tank outside.
Early this year 2022, a brother and friend who is my wife’s colleague introduced his plumber to me and he came and did his own assessment and he said he has to trace all the pipes laid first before he will advice. He traced the pipes by digging and removing interlocks and after 3hrs of tracing he found where the pipe connected to a tap was broken and with just ₦1,200 he bought the items and replaced it, but I paid him well for his intelligence.
Apparently this plumber is a graduate of Public Administration and he has learnt the ropes of relating with people and I use him till date.
Due Diligence is the word that our Artisans and Technicians needs to be taught and hoping they will learn.
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Yours-In-Entrepreneurship
Dr. Emmanuel Idenyi Shaibu
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